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Learn how to get the most out of Stageboxx. Guides, tutorials, and answers to common questions.

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Stock Management

Understand stock pools, reservations, and how ticket availability is managed automatically.

Events & Performances

Create and manage events, performances, ticket types, and event day schedules.

Ticket Delivery

Choose when buyers get their tickets: at once, a set time before the first performance, or at a date you choose.

Max Tickets per Customer

Limit how many tickets one buyer can take, for every event or for one.

Group Discount

Lower the price per ticket for larger groups, per ticket type.

Event Tasks

Give tasks to your team, follow them to done, and reuse task templates for every event.

Preparing the Production

Documents, the people working the event, an SMS to them, and requirement templates for crew.

Event Sheet

The event day on one sheet: print it, or share a live link with crew and the hirer.

Accommodation

Hotel rooms for the band and crew on an event, or a note that no accommodation is needed.

Complimentary Tickets

Set aside free tickets for the press, sponsors and guests, and send them by email.

Event Tags

Public tags, and internal statistics tags for reports and grant applications.

Cancelling an Event

Cancel an event, tell the ticket holders, and set the event's cancellation policy.

Checkout & Payments

Payment methods, checkout flow, refunds, and payout schedules for vendors.

Account & Settings

Manage your account, vendor profile, team members, and notification preferences.

Ticket Scanner

Check attendees in at the door with QR scanning or manual entry, and give staff scoped access.

Door Keys

Let door staff without an account scan one event's tickets with a code or QR code.

Scanner offline & install

Install the scanner on your door devices and keep admitting people when the venue's network disappears.

Point of Sale

Connect PayPal Zettle to sell in person, sync your product catalog, and see sales flow back automatically.

Course Authoring

Publish a video course in minutes with Quick Create, then grow it into a full multi-module course.

Settlement Lifecycle

How event money moves from draft through finalized to paid, and how to reconcile every line item.

Payouts & Statements

How often you are paid, your payout account, and what each statement shows.

Customer billing

See what a customer owes, add a fee, generate the invoice and download the invoicing basis.

Messages

Every conversation with customers and partners in one inbox, with replies by email and attachments.

Sales Dashboard

Ticket sales for any period, the best-selling events, and live sales for the last 24 hours.

Accounting

Your sales as bookkeeping entries, exported as SIE or CSV for your accounting software.

External Ticketing Import

Connect Tickster, browse and import events one at a time or in bulk, and keep them in sync.

Schedule

One calendar for your rooms, staff and events, and the day sheet.

Resources & bookings

Rooms and equipment, booking stages, recurring bookings and inquiries.

Booking Inquiries

Take inquiries through a public page and answer with a hold or a decline.

My Availability

Set your weekly hours and choose which of them customers can book.

Repeating Events

Create an event's performances on a schedule instead of one by one.

Setting Up Resources

Your own resource types, specifications, equipment, opening hours and self-service booking.

Room Layouts

Theatre, cabaret or banquet: how many each layout holds, and choosing it when booking or for a performance.

Staffing

What each event needs, who is on shift, and where you are short.

External Contacts

Your address book: add and import contacts, tag them, see their purchases, and link them to organisations.

Campaigns & Mailing Lists

Mailing lists, email and text campaigns, segments, and the send policy that keeps marketing in check.

Journeys

Automatic follow-up: welcome series, thank-yous after purchase, and win-backs, step by step.

Consent & Subscriptions

Who may receive your marketing, how they agree, and how easily they can say no.

Pages

Build your own web pages and landing pages, schedule publishing, and go back to earlier versions.

Branding

Set the logo, colours and font your emails and landing pages use.

Email Templates

Change the subject and content of the automatic emails sent on your behalf, and send yourself a test.

Drive

Upload images and documents once, organise them in collections, keep versions, and share files.

Links & QR Codes

Make tracked short links and QR codes for posters, posts and emails, tag them with a campaign, and see where visitors come from.

Digital Signage

Pair screens, choose what they show, play sponsors and messages, and push announcements in real time.